1. SAFETY POLICY & OBJECTIVES
MANAGEMENT COMMITMENT & RESPONSIBILITY
The service provider shall define its safety policy in
accordance with international and national requirements.
The safety policy shall:
a) reflect organizational commitment regarding safety;
b) include a clear statement about the provision of the
necessary resources for the implementation of the safety
c) include safety reporting procedures;
d) clearly indicate which types of behaviours are
unacceptable related to the service provider’s aviation
activities and include the circumstances under which
disciplinary action would not apply;
e) be signed by the accountable executive of the
f) be communicated, with visible endorsement, throughout
the organization; and
g) be periodically reviewed to ensure it remains
relevant and appropriate to the service provider.
The service provider shall:
a) identify the accountable executive who, irrespective
of other functions, has ultimate
responsibility and accountability, on behalf of the
organization, for the implementation and maintenance of
b) clearly define lines of safety accountability
throughout the organization, including a direct
accountability for safety on the part of senior
c) identify the accountabilities of all members of
management, irrespective of other functions, as well as
of employees, with respect to the safety performance of
d) document and communicate safety responsibilities,
accountabilities and authorities throughout the
e) define the levels of management with authority to
make decisions regarding safety risk tolerability.
1.3 APPOINTMENT OF KEY
The service provider shall appoint a safety manager who
is responsible for the implementation and
maintenance of an effective SMS.
1.4 COORDINATION OF
EMERGENCY RESPONSE PLANNING
1.4.1 The service provider shall ensure that an
emergency response plan is properly coordinated with
the emergency response plans of those organizations it
must interface with during the provision of its
products and services.
1.5 SMS DOCUMENTATION
1.5.1 The service provider shall develop an SMS
implementation plan, formally endorsed by the
organization that defines the organization’s approach to
the management of safety in a manner that meets the
organization’s safety objectives.
1.5.2 The service provider shall develop and maintain
SMS documentation that describes:
a) safety policy and objectives;
b) SMS requirements;
c) SMS processes and procedures;
d) accountabilities, responsibilities and authorities for SMS
processes and procedures; and
e) SMS outputs.
1.5.3 The service provider shall develop and maintain an
SMS manual as part of its SMS documentation.
Note.— An acceptable Safety Management System Manual can
be a stand-alone document or integrated within existing
documents. Guidance on how the information in a SMS
manual may be organized and presented as part of a
service provider’s SMS documentation is contained in the
Safety Management Manual (SMM) (Doc 9859).